Do any of you guys have experience in setting up a client’s email on your server, with a RapidWeaver contact form on their website configured to send that form directly to their outlook.office365 account?
Apparently I have all the correct DNS settings and MX Records on my server — according to Jose from MS Support — and yet I can’t get a single message to reach my client’s account.
I don’t think it has anything to do with the form itself — as it fails with Formsnap, Foundation and the default RapidWeaver contact form — so I can only assume the fault is in my configuration of the form itself.
I don’t have FormSnap, but I did look at the documentation. It looks like you’re populating the settings in the way prescribed by the stack, but your settings may be incorrect:
I believe your host should be smtp.office365.com.
Try changing your prefix from SSL to TLS, and change your port from 993 to 587.
If the client has two-factor authentication set up in 365, they (or you) will need to create an app-specific password for SMTP.